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Shipping & returns

To order
Place a product of your choice in the shopping cart by clicking the "Add to cart" button. In the shopping cart you have the choice to continue shopping (you can do this by clicking on the "Continue shopping" button or by going to the checkout, to do this click on the "Continue to checkout" button. "checkout" enter your details and go through all the steps. Check your order carefully and click on the "To pay" button. You will now be redirected to the payment environment of Pay.nl (our payment provider). all steps Only when you press the "Place order" button is your order final.


Returns

Items can be returned within 14 days.

Send an email to [email protected] with:

• the name of the item
• the order number

The products can be returned (undamaged) in the original packaging. The costs for returning the items are for your account. After receiving the returned items you will receive an email from us within two working days. We will transfer the purchase amount excluding any shipping costs to your chosen payment method within 5 working days after the confirmation of receipt (we will not refund shipping costs).

Return shipments are at the risk of the buyer. This means that we are not liable for damage or loss of returned products. Always ask for a proof of shipment and keep it until you have received a message from us. Returns that are not registered will not be processed.

Return address:

Bon Bon Bleu
o.v.v. returns
Du Perronlaan 56
1422CS Uithoorn

Exchanging

Do you want to exchange an item? We do not have an exchange service. So, for example, if you want an item to be a size larger, return your item and order the new item on our website.

Niet goed, geld terug
Snelle verzending
Alles uit voorraad leverbaar
Veilig betalen